As Jase says, the shops are insurance focussed and they too are having trouble getting and keeping good staff.
Have you considered running an add in the Quokka or similar looking for a retired or semi retired bloke who likes to do a bit from home? It may take longer (Idoubt it though) and will probably be cheaper due to little or no overheads.
What sort of work were you looking at Pala?
cheers