Hi Guys.
I used Shermatt to import a car, after some comparison Matt assured me he has a very good reputation with people in Australia and asked me to check out some Forum posts, this was one I remember, so I would post my feedback.
The Good - friendly on phone, inspected the car as agreed, replied to emails about different cars I was interested in and offered advice. Caught up with seller and made time to inspect. His ability to negotiate real well with the seller was the best thing about my experience.
The Bad - Took ages , about 3 months to when the Freighter recieved the car to when it was sent out. A call to Schumacher Transport later they told me that they were waiting for another car to complete the consignment. Matt did not advise me on the reason for this delay and Schumacher were the ones who did, they mentioned if I had not enquired, my car could have been staying upto 4 or more months.
To avoid this long delay I had to now pay extra to upgrade to my own container. Should Matt had let me know about this potential delay I could have avoided it to begin with.
The Ugly - Delivered the car to Australia without cleaning it, so there was leaves, moths and palm tree fallout still present on there and it got flagged for cleaning. This video below shows in what condition they sent the car to me :
https://www.youtube.com/watch?v=wTzPyVgIMWI&t