I have about 15 cars waiting on approvals at the LA end and I must admit, I havent seen such a back log since 1999/2000.
The problem is, if they go through the process of putting on more staff while there is a high volume of cars coming through (due to the exchange rate) and then the dollar drops and it all goes back to a normal volume of cars waiting for approval, they now have 2-4 extra goverment employees sitting around pulling their puds
It is frustrating but you must admit, eveytime you ring them, their nice fellas. I allways seem to get Matt when I call however I have been trying to call from Florida for 5 days straight now in regards to 3 cars that should of had the approval weeks ago (even with the 45 days quoted) and all I get is message machine and when you listen to the whole message, it says "this inbox is FULL"
It is frustrating but its just how its rolling at the moment, you just have to accept it and move forward.
Matt