Returning user cant access my old account

Mustang Australia

Author Topic: Returning user cant access my old account  (Read 5779 times)

Stu67mk2

  • Guest
Stu67mk2
Returning user cant access my old account
« on: April 28, 2017, 09:39:04 am »
Hi guys, i had to create a new account because i couldnt access my old one and my email address was tied to my old work email account and im no longer there either. Anyone able to help, my old account was Stu67 (hence the mk2)

Cheers, Stu

Offline peterp

  • Administrator
  • Worked
  • *****
  • Posts: 857
    • http://www.yourithelp.com.au
Re: Returning user cant access my old account
« Reply #1 on: April 28, 2017, 11:03:34 am »
Hi Stu67,

I have updated your email address to your current one.

You will need to attempt a login with stu67 and click on "forgot my password" and the system will send you a new password.

Regards  peterp
You only need two tools in life - WD-40 and Duct Tape. If it doesn't move and should, use the WD-40. If it shouldn't move and does, use the Duct Tape.

Offline peterp

  • Administrator
  • Worked
  • *****
  • Posts: 857
    • http://www.yourithelp.com.au
Re: Returning user cant access my old account
« Reply #2 on: April 28, 2017, 04:10:34 pm »
All sorted.  :thumb:

If anyone else has a similar problem you can email me at peter@yourithelp.com.au

peterp
« Last Edit: April 28, 2017, 07:17:33 pm by peterp »
You only need two tools in life - WD-40 and Duct Tape. If it doesn't move and should, use the WD-40. If it shouldn't move and does, use the Duct Tape.