Mustang Owners Club Australia Forum

Technical & General Discussion Area => Importing Cars & Parts - General Freight => Topic started by: 69ISH on August 01, 2015, 10:01:35 pm

Title: USA To AUS
Post by: 69ISH on August 01, 2015, 10:01:35 pm: I have no input in this but found it interesting anyways so don't shoot the messenger.
http://www.fordforums.com.au/showthread.php?t=11439850 (http://www.fordforums.com.au/showthread.php?t=11439850)
Title: Re: USA To AUS
Post by: BAC on August 01, 2015, 11:04:23 pm: I have no personal experience with them other than to say their quoted prices are on the high side. Sounds like it was lucky I didn't end up with them...
Title: Re: USA To AUS
Post by: mwizz on August 02, 2015, 03:31:30 pm: Interesting read
Title: Re: USA To AUS
Post by: shelby_mustro on August 02, 2015, 05:21:07 pm: I sware he is a memeber on this form. Or at least someone has the same user name.
Title: Re: USA To AUS
Post by: BAC on August 02, 2015, 07:40:48 pm: Quote from: shelby_mustro on August 02, 2015, 05:21:07 pm
I sware he is a memeber on this form. Or at least someone has the same user name.

Yep, was posting in a couple of threads recently.
Title: Re: USA To AUS
Post by: 69candy on August 02, 2015, 07:59:49 pm: MM Good read
Title: Re: USA To AUS
Post by: USAtoAUS on August 06, 2015, 07:22:01 pm: I have replied to the forum post and will sort the matter out accordingly.
Title: Re: USA To AUS
Post by: 69ISH on August 16, 2015, 08:08:16 pm: After reading the linked thread tonight glad to say there has been a happy resolution well done.
Title: Re: USA To AUS
Post by: truckrod on May 09, 2016, 11:08:48 am: Well Im sorry to say USAtoAUS, Lawrence Ryan Indris Newell and Philip Newell are at it again. What makes matters worst is that Lawrence is a personal friend and we always got on well with Indy and Phil. We purchased a large complete mustang floor and USAtoAUS shipped it to there depot. All fees were paid up front including requests for insurance as the part was very expensive.
To cut a long story short the floor arrived squashed at the Kelso depot. No timber frame remained and the chassis looked twisted from Lawrence's photos. I have repeatedly asked/begged for insurance papers, from all three persons, many many phone calls and emails to Lawrence Indy and Phil and still 12 months later Lawrence and Phil claim insurance has been paid out but as yet I have received nothing.
So many communications as well as a letter of demand has received no response whatsoever.
I have used their services before and they were great. So why not pay what is owed to us. There is no dispute money is owed. Im guessing no insurance was even taken out. All up $4500au. Indy has given me credit of 900au on other frieght because of the amount owed but know Im in fear that they just want to keep the money for themselves.
Lawrence Indy and Phil, why? I have a family, please assist and do the right thing. And my other parts, where are they, its been 5 months!
Title: Re: USA To AUS
Post by: truckrod on May 09, 2016, 03:10:15 pm: **UPDATE** In communication with the company to try and find out what's gone wrong and how it can be fixed to everyones satisfaction. Will let you know the result.
Title: Re: USA To AUS
Post by: 66 Stang on May 09, 2016, 07:47:52 pm: Not sure this is the place to sort out personal disputes, looks like your a fairly new member, so best to probably deal with the matter privately. :thumb:
Title: Re: USA To AUS
Post by: 69ISH on May 11, 2016, 07:39:03 pm: Below is copied from the link
http://www.mustang.org.au/forum/index.php/topic,6637.0.html (http://www.mustang.org.au/forum/index.php/topic,6637.0.html)

Online truckrod
L Plates
*
Posts: 4
I'm new here
View Profile Email Personal Message (Online)

Re: Has Anyone imported with USAtoAUS??
« Reply #18 on: Today at 06:09:50 PM »
Quote
Ok so disaster averted. A dodgey email address didnt help the issue. Lawrence and Indy sorted out asap with many thanks. I understand parts take a while as have ours but as much as Ive had a winge here I must say Indy has bent over backwards to sort various issues. Its just the way shipping goes sometimes. Ive had 4 shipments so far and they all take a while but arrived safe and sound
Report to moderator Logged
Title: Re: USA To AUS
Post by: Burkey75 on May 05, 2017, 10:56:17 am: Quote from: 69ISH on August 16, 2015, 08:08:16 pm
After reading the linked thread tonight glad to say there has been a happy resolution well done.

Any chance you could get in contact with me or Josh about these wheels? For some reason, I left a message with Indy for you to call me back, but never had the return phone call. All subsequent calls go to voicemail and no response to emails either.
Thank you.
Title: Re: USA To AUS
Post by: 69ISH on May 08, 2017, 11:18:12 am: Quote from: Burkey75 on May 05, 2017, 10:56:17 am
Any chance you could get in contact with me or Josh about these wheels? For some reason, I left a message with Indy for you to call me back, but never had the return phone call. All subsequent calls go to voicemail and no response to emails either.
Thank you.
Who are you asking to contact you?
Title: Re: USA To AUS
Post by: ossietim on July 03, 2018, 06:09:57 pm: I have just imported my second car with Usatoaus.First was in 2012 and now in 2018, plus 20 different shipments of parts I’ve these years !
They are awesome.Never an issue ,EVER.
I can not recommend them more highly.I will be using th for sure.
If your not sure who to use I would say ring Indy or Phil anytime and they’ll sort you out.
Thanks guys👍
Title: Re: USA To AUS
Post by: Done over on September 17, 2019, 05:30:06 pm: :sick:

I've been waiting 6 months USATOAUS for a couple of grand of parts and can't get them by phone or email for some time and am getting worried they have done a runner.