Same goes for me, as a Mustang Resto business and shipper for people. I have a container load sitting over there right now, with several customer choosing to share a ride to save $, but one of the customers cars is holding the entire shipment up with paperwork issues. Makes me look bad I suppose, but it's a US State Government problem. Sometimes, circumstances prevail, but depending on the customers outlook on the problem, they could pass the issue off as me being slack. Pays to keep customers informed along the way.
(Oh, and before anybody complains about me advertising a business [yes, it happens!], I am a forum sponsor. The club will do their advertising bit when they get time, which is fine with me)